Quality and Process Improvement

This one-day course introduces the fundamentals of ISO 9001:2015, focusing on quality management principles, process approach, and risk-based thinking. It equips professionals with practical skills to align quality systems with business goals, prepare for audits, and improve overall performance and customer satisfaction.

A 3-day course that teaches how to improve quality and efficiency using the DMAIC process, lean tools, and data analysis. Ideal for professionals aiming to cut waste, solve problems, and lead improvement projects.

This 2-day course teaches how to monitor and improve quality using SPC tools. Learn to apply control charts, analyze variation, and measure process capability (Cp, Cpk). Ideal for quality professionals and engineers looking to ensure consistent, reliable processes and reduce defects.