Quality Management Systems (ISO 9001)
This 2-day course equips quality and operational professionals with practical knowledge to implement and maintain Quality Management Systems aligned with ISO 9001:2015. Participants will learn to document QMS processes, apply risk-based thinking, conduct internal audits, and drive continuous improvement, positioning their organizations for ISO certification and enhanced performance.
Description
This 2-day course provides a comprehensive understanding of Quality Management Systems (QMS) based on ISO 9001 standards. Designed for quality managers, auditors, and operational professionals, it equips participants with skills to implement and maintain effective QMS.
A robust Quality Management System (QMS) is essential for ensuring consistent product and service quality, enhancing customer satisfaction, and achieving operational excellence. Quality Management Systems (ISO 9001) is a 2-day course designed to equip professionals with the knowledge and tools to implement, maintain, and improve QMS based on ISO 9001:2015 standards. The course covers QMS principles, documentation, auditing, and continuous improvement, tailored to industries such as manufacturing, construction, and services.
Participants will learn the structure and requirements of ISO 9001, including process-based approaches, risk-based thinking, and leadership commitment. The course addresses challenges like documentation complexity, non-conformance management, and stakeholder engagement, providing practical strategies to ensure compliance and effectiveness. It explores key QMS components, such as quality policies, objectives, and corrective actions, to drive organizational performance.
This course is ideal for professionals seeking to achieve ISO 9001 certification, enhance quality processes, or lead quality improvement initiatives.
By the end, attendees will be equipped to design and implement ISO 9001-compliant QMS, conduct effective audits, and drive continuous improvement, contributing to organizational success and compliance.
Course Outline
Day 1: QMS Fundamentals and ISO 9001
- Introduction to ISO 9001:2015: Structure and principles.
- QMS components: Policies, objectives, and processes.
- Risk-based thinking and leadership in QMS.
- Developing a quality policy and objectives.
Day 2: Implementation and Auditing
- Documenting QMS: Procedures and records.
- Conducting internal audits and managing non-conformances.
- Continuous improvement: Corrective actions and metrics.
- Implementing ISO 9001 in an organization.
Who Should Attend?
- Quality managers, auditors, and supervisors.
- Professionals in manufacturing, construction, or services.
- Process owners and operational managers.
- Individuals seeking ISO 9001 certification or quality expertise.
Key Learning Outcomes
- Understand ISO 9001:2015 standards and QMS principles.
- Develop and document QMS processes and procedures.
- Apply risk-based thinking to quality management.
- Conduct internal audits and manage non-conformances.
- Drive continuous improvement in quality processes.
- Prepare organizations for ISO 9001 certification.
Course Format and Duration
Live-Online